MOLA — How it works
Done-with-you, not "good luck"

From first call
to live in
seven days.

No tech setup on your end. We build Rachel for you, you review her before she goes live, and we monitor the first 30 days personally. If she doesn't earn back her cost — full refund, no questions.

The seven-day setup

A real schedule, not
a vague onboarding promise.

Day 1

30-min audit call. We listen.

You tell us what your business does, who calls you, and what you wish was different. We map the gaps — usually the first lost-revenue picture you've ever seen.

  • What services you offer (and what you don't)
  • How you currently handle calls + missed leads
  • Your existing tools — calendar, CRM, phone
  • The 5–10 questions you get asked weekly
Time required: 30 minWho: you + a MOLA founder
Day 2

We send you a Loss Report.

Inside 24h, you get a written report of the calls you're likely missing, the revenue at stake, and the exact 80/20 of what Rachel will do for you. No fluff, no "synergy" — just numbers and decisions.

  • Estimated weekly missed-call count
  • Modelled lost revenue (12-month view)
  • Top 3 highest-impact use cases for your business
  • One-page setup quote — Core or Niche
Time required: 0 (you read it)Who: MOLA team builds, you review
Day 3–6

We build Rachel. You don't lift a finger.

Voice trained. Scripts written. FAQs scripted. Calendar wired up. Follow-up flows mapped. We test her ourselves with 50+ test calls before you ever hear her speak.

  • Voice profile selected from your shortlist
  • Scripts written in your tone of voice
  • Calendar + CRM integration tested
  • Multi-language layer if needed (DE/FR/RU)
  • Internal QA — 50+ test calls per use case
  • Recording library compiled for your review
Time required: ~30 min reviewWho: MOLA team builds, you sign off
Day 7

You forward your number. Rachel goes live.

Five-minute handover call. Forward your business number, plug your calendar, and Rachel takes over. We watch the first 30 days personally — every call, every transcript, every follow-up. Anything off, we fix it the same day.

  • Number forwarded — takes 5 minutes
  • Live dashboard shared with you
  • Daily call summary in your inbox
  • 30-day refund window starts ticking
Time required: 5 minWho: you go free
Where Rachel sits in your business

She lives between
your phone and your calendar.

Rachel doesn't replace what you have. She wraps around it. Your number, your calendar, your CRM — Rachel is the always-on layer making them all talk.

Your business number

Forwarded with one click. No new line, no new number to remember.

Forwards to
R

Rachel

Voice + chat + SMS. Always on. Always in your tone.

Books into

Your calendar & CRM

Google · Outlook · GHL · Hubspot · Calendly · most tools you already use.

// VOICE — natural language model // SMS — auto follow-up engine // CHAT — embeddable site widget // REVIEW — auto request flow
The four things you're thinking

We've heard them all.
Here are the honest answers.

/ You're thinking
"This sounds too technical. I'm not a tech person."
/ Honest answer
You don't touch the tech. We build it, we run it, we monitor it. You forward one phone number. That's the entire technical setup on your side.
/ You're thinking
"I don't have time to set this up right now."
/ Honest answer
That's exactly why you need it. You give us 30 minutes on Day 1 and 30 minutes on Day 6. The other 6 days, we work, you keep running your business.
/ You're thinking
"$297 a month is a lot."
/ Honest answer
It's the cost of one customer for most service businesses. If Rachel doesn't recover at least one customer's worth in 30 days, you get every cent back. No questions.
/ You're thinking
"AI feels cold. My customers are used to me."
/ Honest answer
Rachel doesn't replace you — she covers when you can't. And our clients consistently report she sounds friendlier and calmer than they do at 5pm on a Friday. (She's never tired.)
What we connect to

Plays nice with the
tools you already pay for.

/ Calendar
Google Calendar
2-way sync. Live availability. Reminders.
/ Calendar
Outlook · Microsoft 365
2-way sync. Multi-staff support.
/ CRM
GoHighLevel (GHL)
Native. Pipelines, contacts, automations.
/ CRM
HubSpot
Contact + deal sync. Activity logs.
/ Booking
Calendly · Cal.com
Direct booking handoff if you prefer.
/ Phone
Most VoIP / mobile carriers
Standard call forwarding — no port required.
/ Review
Google · Trustpilot · Yelp
Smart routing — public on 5★, private on less.
/ Other
Zapier / Make
If we don't have it, Zapier covers it.

You bring the
phone. We bring Rachel.

Day 1 audit takes 30 minutes. By Day 7 your phone never goes to voicemail again. 30-day refund if it doesn't work.